The Social Contact Centre

to a social networking way of working through the eyes of a Contact Centre manager

Practice what you preach

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It still strikes me that there is an element of “cobbler’s children” with some Social Media vendors and consultants. How many believe, participate and innovate themselves? If they can’t do it for themselves how are they going to make you stand out? The first question for anyone trying to sell anything to do with Social Media should be “So tell me about your own personal social footprint and your success with it?” Here’s a great article written by a Social Media consultant:

http://www.quickonlinetips.com/archives/2010/03/first-social-media-consulting-gig/ courtesy of Patrick Curl

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Written by greencontact

July 25, 2012 at 9:20 am

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