The Social Contact Centre

to a social networking way of working through the eyes of a Contact Centre manager

Archive for November 2011

Google+ for politics



Has everyone seen the latest at Google+?


They’ve offered advice directed specifically at those in the political arena.


Check it out.


Whether you’re in politics or not, we want to know…what do you think of this move?


Written by greencontact

November 29, 2011 at 7:56 am

Posted in Articles

Social, Network & Article Marketing




I constantly talk about the benefits of social media, how it effects your SEO campaign and how it can be used to enhance your brand.  But, how can you use social media to create a profit?  If you follow a few simple rules it is not a difficult as you may think.



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Written by greencontact

November 29, 2011 at 7:55 am

Posted in Articles

The average Facebook user

Link: The average Facebook user

Whats not to like? An article on Social Media in the form of an infographic – just click the title

Written by greencontact

November 29, 2011 at 7:23 am

Posted in Images, Research

Tagged with ,




Camera lost at sea for one year returned thanks to social networking:



Written by greencontact

November 29, 2011 at 2:52 am

Posted in Images

Real Social Networking Examples: #1 Bitcoin

Link: Real Social Networking Examples: #1 Bitcoin

This is a summary of the rise and fall (not sure if there is a true fall) of Bitcoin in Wired magazine

Written by greencontact

November 28, 2011 at 5:27 am

Putting in some new lenses

Take a step back and separate social media from social networking – then chase the real wealth opportunity:

Written by greencontact

November 25, 2011 at 5:12 am

Posted in Opinion

Tagged with ,